12/17/2023 0 Comments Santa cruz bikes stock![]() Lot's of factors come into play here, which are out of SC's control, but the fact remains that the problem starts with them. Whether said person is still riding or not, I can easily see this playing out on 4-5 weeks to a few months, depending on each situation. What I meant is that I personnaly find the "get your frame back, a new one (which from what I understand, is going to be alloy) or a voucher for another (carbon) frame" options come a little short considering people will lose their bikes for extended periods of time. Read my initial comment again, and I'll agree with you, I was being too negative and not very clear, except for the voucher part. If the bike is remaining unchanged for a number of years (normally 2-4 year cycles), why would a company sell those models at a discount when they could "freshen" up to the new colour and make full margin. I would be shocked if most bike brands were not repainting last year's frames as current colours. I have noticed Santa Cruz tends to have some of the most well thought out and consistent (FULL drive train of equivalent level, no "GX derailleur with NX everything else, proper tire spec etc) build kits. The cost of the bikes between brands is usually with a few $100. The lower end models will always have compromises in certain areas, and all brands do this. This isn't even factoring in the free bearings for life and the level of after-sales care they have. They spec their own handlebar, stem, grips, saddles (which are actually super good), wheels and tires. The Enduro Expert has a PE 38/ X2, with Code RS brakes, an X01/ GX drive train mix. Specialized is asking $8800 for their "equivalent" build. People forget that they don't spec ANY OEM parts except their own carbon handle bar (which is a great bar mind you). We've updated the story It's actually $8200 for the XT/ PE Fox suspension (Megatower). Update: Santa Cruz has updated the statement to clarify that the frames were thermally damaged in the paint stripping operation. We've reached out to Santa Cruz for a statement, and will update this story when we get more information. Our riders’ safety is our top priority, and we apologize for any inconvenience and will work hard to get you back out on the trail as soon as possible. Thank you again for visiting the recall registration page. The voucher can be used towards the purchase of another Santa Cruz or Juliana product. If your frame is affected, we will notify you so you can decide whether you would like a replacement frame or a voucher for the value of the frame. If we determine that your frame is not affected, we will return the bike to your dealer or to you. Once we receive the bike, we will inspect the aluminum frame. If your bike is subject to the recall, we will send you a pre-paid shipping box with instructions on how to package your bike for shipping. If you prefer, or do not have a convenient local dealer, you can also register the bike by filling out the form below. Taking the bike to your dealer is the most efficient way to arrange for inspection and recall processing. If you have one of the affected model and color combinations listed above, you can take the bike back to your local dealer, who can register the bike for you and arrange for shipment free of charge. Some aluminum frames were thermally damaged during a non-standard paint stripping operation and may bend or buckle, which could pose a fall hazard. This recall does not affect any other Santa Cruz Bicycles or Juliana models or colors. ![]() 5010 3a Aluminum in Dark Grey, or Robins Egg Bronson 3a Aluminum in Red Tide or Olive Nomad 4a Aluminum in Black or Eggplant Consumer Product Safety Commission and Health Canada, is conducting a recall of the following Santa Cruz Bicycles and Juliana model-year 2020 aluminum frame model and color combinations: Santa Cruz Bicycles, in cooperation with the U.S. Thank you for visiting the Santa Cruz Bicycles and Juliana aluminum bicycle frame recall registration page. ![]()
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